Shipping Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.
Shipping Policy
Boston Coffee Shipping & Pickup Policy
At Boston Coffee, we roast every batch with care to ensure you receive the freshest coffee possible.
Order Processing
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Orders are typically roasted, packed, and prepared within 1–3 business days.
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You will receive a confirmation email once your order has been processed.
Local Pickup
We offer free local pickup for customers who prefer to collect their orders.
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You will receive an email when your order is ready for pickup.
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Please wait for your pickup confirmation before arriving.
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Bring your order confirmation when collecting your order.
Shipping
We partner with trusted third-party shipping providers to deliver your coffee.
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Shipping costs are calculated at checkout based on your delivery address and the size of your order.
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The customer is responsible for all shipping charges.
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Once your order has been handed to the shipping carrier, delivery times are determined by the carrier and may vary.
Shipping Responsibility
Boston Coffee carefully packages every order before it leaves our facility.
Once an order has been collected by the third-party shipping carrier:
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Risk of loss or damage transfers to the shipping carrier.
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Boston Coffee is not responsible for shipping delays caused by the carrier, weather, holidays, or other circumstances beyond our control.
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If your package arrives damaged, please contact the shipping carrier directly to file a claim. We are happy to assist by providing any shipping information you may need.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your purchase.
Boston Coffee is not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping charges may apply if an order needs to be resent.
Questions
If you have any questions about shipping or pickup, please contact us through our website or email us at info@bostoncoffeeusa.com.
Thank you for choosing Boston Coffee. We appreciate your support and look forward to sharing exceptional coffee with you.