Terms & Conditions

1. About Boston Coffee

 

This website is operated by Boston Coffee LLC, based in Ohio, USA.

 

Boston Coffee offers specialty roasted coffee, coffee-related products, merchandise, and other products or services that may be introduced from time to time.

 

References to “Boston Coffee,” “we,” “us,” or “our” throughout these terms refer to Boston Coffee LLC.

 

2. Website Use

 

You may use this website for lawful personal or business purposes.

 

You agree not to misuse the website, attempt to gain unauthorized access to any part of it, interfere with its operation, or use the website for fraudulent or unlawful activities.

 

We reserve the right to restrict or terminate access to our website when we reasonably believe these Terms & Conditions have been violated.

 

3. Products & Availability

 

We make every reasonable effort to accurately display and describe our products.

 

Because coffee is an agricultural product, natural variations may occur between harvests, origins, roast batches, and individual bags. Flavor, appearance, aroma, and other characteristics may therefore vary.

 

All products are subject to availability.

 

We reserve the right to discontinue products, change product offerings, limit quantities, or update pricing without prior notice.

 

4. Orders

 

Submitting an order through our website constitutes an offer to purchase the selected products.

 

An order is considered accepted once payment has been successfully processed and we have accepted the order for fulfillment.

 

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, payment problems, or errors in product information.

 

If we cancel an order after payment has been collected, the applicable amount will be refunded.

 

5. Pricing & Payment

 

All prices displayed on our website are shown in U.S. dollars (USD) unless otherwise stated.

 

Applicable taxes, shipping charges, delivery fees, or other charges will be displayed during checkout where applicable.

 

Payment must be made using one of the payment methods available through our website.

 

We reserve the right to correct pricing or product information errors.

 

6. Coffee Orders

 

Our coffee may be roasted or prepared specifically for customer orders.

 

Because roasted coffee is a consumable food product, we generally cannot accept returns based on personal taste preference, change of mind, or coffee that has already been opened or consumed.

 

If there is a genuine problem with your order, please contact us so we have an opportunity to make it right.

 

Please refer to our Refund Policy for further information.

 

7. Local Pickup

 

Boston Coffee may offer local pickup for certain orders.

 

We currently do not operate a public retail storefront.

 

Local pickup is therefore available by arrangement only at the location and time communicated to the customer.

 

Customers should not travel to a Boston Coffee location unless a pickup arrangement has been confirmed.

 

Customers are responsible for collecting their orders at the agreed location and within the agreed collection period.

 

8. Shipping & Delivery

 

Where shipping or delivery is available, orders may be fulfilled using independent third-party carriers or delivery providers.

 

Delivery times provided through our website or by a carrier are estimates and cannot always be guaranteed.

 

Boston Coffee is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather conditions, incorrect delivery information supplied by the customer, or other transportation disruptions.

 

Customers are responsible for providing accurate shipping and contact information when placing an order.

 

Please refer to our Shipping Policy for additional information.

 

9. Damaged, Defective or Incorrect Products

 

If your order arrives damaged, defective, or incorrect, please contact Boston Coffee as soon as possible.

 

We may request your order number, photographs of the product and packaging, and other information necessary to investigate the issue.

 

Where appropriate, we may provide a replacement, refund, or store credit in accordance with our Refund Policy.

 

10. Merchandise

 

Non-food merchandise sold by Boston Coffee may have different return requirements from coffee and other consumable products.

 

Merchandise must generally be unused, unworn, and returned in its original condition to qualify for an approved return.

 

Please refer to our Refund Policy for complete details.

 

11. Wholesale & Business Enquiries

 

Information submitted through our website regarding wholesale coffee, events, collaborations, mobile coffee services, or other business opportunities does not create a binding agreement between Boston Coffee and the person or business making the enquiry.

 

Any commercial arrangement will be subject to separate pricing, availability, and agreed terms where applicable.

 

12. Intellectual Property

 

The Boston Coffee name, branding, logos, graphics, photographs, product designs, written content, and other original materials displayed on this website are owned by or licensed to Boston Coffee unless otherwise stated.

 

These materials may not be copied, reproduced, distributed, sold, modified, or used commercially without our prior written permission, except where permitted by law.

 

13. Website Information

 

We make reasonable efforts to keep information on our website accurate and current.

 

However, we do not guarantee that all website content will always be completely accurate, current, or free from typographical or technical errors.

 

We reserve the right to correct errors and update website content at any time.

 

14. Third-Party Services

 

Our website may use or link to third-party services, including payment processors, shipping providers, social media platforms, and other external websites or services.

 

These third parties operate independently and may have their own terms, conditions, and privacy policies.

 

Boston Coffee is not responsible for the content, availability, or practices of independent third-party websites or services.

 

15. Limitation of Liability

 

To the fullest extent permitted by applicable law, Boston Coffee will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

 

Nothing in these Terms & Conditions is intended to exclude or limit any rights or liability that cannot legally be excluded or limited under applicable law.

 

16. Privacy

 

Your use of our website is also subject to our Privacy Policy.

 

Information provided to us through purchases, contact forms, or other interactions will be handled in accordance with that policy and applicable law.

 

17. Changes to These Terms

 

We may update these Terms & Conditions periodically to reflect changes to our business, website, products, services, or applicable requirements.

 

The latest version will be published on this page with an updated revision date.

 

Your continued use of the website after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by law.

 

18. Governing Law

 

These Terms & Conditions are governed by the laws of the State of Ohio, without regard to applicable conflict-of-law principles.

 

Any disputes relating to these terms or your use of our website will be handled in accordance with applicable law.

 

19. Contact Us

 

Questions about these Terms & Conditions can be submitted through the Contact Us page on our website.

 

Boston Coffee LLC

Ohio, USA

 

Boston Coffee — The African Coffee Story